Frequently Asked Questions
Everything you need to know about our luxury jewelry and services.
Are your diamonds ethically sourced?
Yes, all our diamonds are 100% ethically sourced and follow the Kimberley Process to ensure they are conflict-free and environmentally responsible.
Do you provide certification for your jewelry?
Every diamond purchase over 0.5 carats comes with a grading certificate from world-renowned laboratories such as GIA, IGI, or HRD.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while custom-made pieces may require 2-3 weeks for production and delivery.
What is your return policy?
We offer a 30-day money-back guarantee on all standard items. Please note that custom-engraved or bespoke pieces are non-refundable.
Can I resize my ring after purchase?
We offer one complimentary resizing service within the first 60 days of purchase for most ring styles, excluding full eternity bands.
Do you offer a warranty on your jewelry?
Yes, we provide a lifetime manufacturing warranty that covers any defects in craftsmanship, giving you peace of mind for your investment.